Our response to COVID-19 

13 May 2020
From Sophie Mager, Managing Director
To all Families, Carers & Friends of people supported by Surround Support,
I’m sure, like me, you have concerns about the situation the country is in and are worried about the health and well-being of your family.
Every day we are facing new challenges, however we are absolutely committed to keeping the people we support and our staff members as safe as possible.
We are taking all necessary actions to minimise any risk. These include:

• Actively following advice from Government, Public Health England, the NHS and the Care Quality Commission (CQC).
• Working closely with the organisations who commission our support and other providers in our sector.
• Providing staff with information for people we support.
• All staff are taking daily temperatures which are being recorded by Sophie 
• All staff are provided with clear guidance and updates on a daily basis.
• Active monitoring of self-isolation.

Despite the challenges, I am constantly amazed by the outstanding commitment and energy that Surround Support staff are showing in continuing to provide great care. 
Please be assured that our absolute focus during this time is to make sure we continue to provide high-quality support for your family members.
We will continue to provide you with updates. If you have specific questions, in the first instance please do not hesitate to contact me on 07857348276.

Sophie.